PTA and Charity Feedback
See below GENUINE feedback we have received from PTA's and Charities
“Hi the customer service is awesome,delivery great, slight problem with a couple of items of which we were to get a refund on,yes made small profit for our sea cadet unit, so all in all well done excellent service all round william.stratford”
“Your customer service was excellent, quickly delivered and good quality. The glowsticks were given to walkers as part of their registration fee and were much appreciated by all ages. Many thanks.”
“Penny Campbell. Mrs Penny Campbell Fundraiser for Saint Catherine's Hospice”
“Escellebt customer service. Quick delivery. Products good We did not use products to raise money. Mary Howard 1st Shawbury Guides”
“Good service, quick delivery, product quality variable, have used some of the flashing items which have been found to be faulty, however your response to these problems has been good and we have promptly been given refunds for the faulty goods. Our last order was for glowsticks which won't be used until July so as yet I can't comment. We have made profits from all of the items we have sold so far. Our Charity is a PTA in Basingstoke. Thanks for your great service”
“Friends of Sandle Manor - PTA for Forres Sandle Manor school. Regards Peter”
“Dear Glowsticks Customer service - excellent. Two necklaces didn't work so replacements sent straight away. Deliver quickly - yes products very good especially the flashing necklaces. Money raised ”
“I purchased the glow items on behalf of Hutton Rudby Primary School PTA. I thought the service provided was very good and delivery very efficient. We sold the items to raise money for the school. The children loved the items especially the glow sticks. I am just about to make another order for the school leavers disco. Karen Burns”
“Hi * How was our customer service? - great - got the code quickly and now just order as I need the glowsticks * Did we deliver quickly? - yes - very! * Were the products good? - yes always good quality and no customer complaints * Did you raise money with the products? - yes as part of our school discos - we sell around 500-600 each time at 20p each so a useful addition to our fundraising Thank you! Jo Maslen Harnham Schools Association Saxon Rd Salisbury”
“Always very happy with your delivery; incredibly fast. Products very good quality; although not very keen on the blue glowing items as don't 'glow' very bright. Made lots of money at our school disco (Friends Of Westways) by buying a variety of products. Bought the flashing rings for the first time and sold them all in the first 10 minutes! Next disco is in November so will be ordering again then! Please don't sell out of the rings like Nov. last year! Thank you.”
“Hi James. The answer is 'yes' to every question apart from the last one in that we did not sell the products but put them on the tables during our Charity Ball so that they could be worn during the dancing etc. This year we had some the glow sticks and some flashing rings which (bearing in mind that the majority of people who attend the Ball are from the jewellery trade) went down an absolute storm. I had several enquiries asked where I got them from and we will certainly be ordering again this year (but it is a bit too early at the moment). Whilst writing, do you do the flashing rings in purple? We will probably have the colourless ones if you don't but our accent colour is purple this year. Regards Lynn Snead Secretary British Jewellery Giftware & Finishing Federation Benevolent Society”
“Hi The glow sticks arrived very quickly all very efficient. The products are being used tonight at the school disco and we are hoping to raise some money by selling them there for the new school library. I purchased on behalf of the Woodside association PTA for Woodside junior school, Amersham. Many thanks Jacqui”
“Hi The items arrived quickly and are fine. They are for an end of term school disco and will be sold to the children for a slight profit which in turn pays for the disco.”
“Hi, Your customer service was fantastic products were delivered within 3 days which was very fast all the children at the disco had a brillant time with them they didnt leak or break and they had a bright glow to them we raised enough money from the sale of the glow sticks to be able to buy the children some new football and cones thank you patricia hepburn chairperson for underhill junior school ptfa”
“Hi James Thank you for your email. Our PTA is the Friends of Daneshill School and we used your service back in November for our Firework Night and your products were very well received - so much so that we sold out! The entire process was really easy. It's great that the website is clear and you can see photos of what you are purchasing. The delivery was very fast and the quality was extremely good with only 4 items that didn't work. On the whole, a great experience and we will be using you again very soon. Kind regards Jane Brown”
“Hello, Customer service was excellent. The products were good. We raised some money for the school. The delivery was disastrous. The delivery company were at fault, not your company. Customer service sorted issue in a very professional manner. I purchased on behalf of Hurst Lodge School and will be purchasing more products for the winter events. Sue Carl.”
“Hi I ordered the glosticks for Ysgol Rhos Helyg PTA, the customer service was very efficient and the goods were delivered very quick after placing the order. The children enjoyed the products and it did help raise money for PTA funds at the school disco. Many Thanks Margaret - Chair PTA”
“Dear Glowsticks.co.uk In response to your request for feedback: your customer service was excellent! Your website was easy to navigate and place my order and the glowsticks arrived quicker than I anticipated, which was great. It was also helpful that they were pre-threaded. The products themselves were super, and lit up brightly when snapped, and lots of children at our annual bonfire and fireworks event had fun with them - a nice safe alternative to sparklers. They also proved a good fundraiser too - combined with the initial 10% purchase discount, we made about ”
“* How was our customer service? Very helpful - I did ring a couple of times with silly questions * Did we deliver quickly? Yes I think they came the next working day * Were the products good? Yes - lots of drunk women with glowing straws and flashing wands ( I had expected these to be bought for their children but the women had a very good time with them. * Did you raise money with the products? yes”
“If we decide to do the same next year I would certainly use you again. Regards Debbie Cancer research.”
“No issues whatsoever.
So therefore - it's thumbs UP !”
