PTA and Charity Feedback
See below GENUINE feedback we have received from PTA's and Charities
“Friends of Sandle Manor - PTA for Forres Sandle Manor school. Regards Peter”
“Dear Glowsticks Customer service - excellent. Two necklaces didn't work so replacements sent straight away. Deliver quickly - yes products very good especially the flashing necklaces. Money raised ”
“I purchased the glow items on behalf of Hutton Rudby Primary School PTA. I thought the service provided was very good and delivery very efficient. We sold the items to raise money for the school. The children loved the items especially the glow sticks. I am just about to make another order for the school leavers disco. Karen Burns”
“Hi * How was our customer service? - great - got the code quickly and now just order as I need the glowsticks * Did we deliver quickly? - yes - very! * Were the products good? - yes always good quality and no customer complaints * Did you raise money with the products? - yes as part of our school discos - we sell around 500-600 each time at 20p each so a useful addition to our fundraising Thank you! Jo Maslen Harnham Schools Association Saxon Rd Salisbury”
“Always very happy with your delivery; incredibly fast. Products very good quality; although not very keen on the blue glowing items as don't 'glow' very bright. Made lots of money at our school disco (Friends Of Westways) by buying a variety of products. Bought the flashing rings for the first time and sold them all in the first 10 minutes! Next disco is in November so will be ordering again then! Please don't sell out of the rings like Nov. last year! Thank you.”
“Hi James. The answer is 'yes' to every question apart from the last one in that we did not sell the products but put them on the tables during our Charity Ball so that they could be worn during the dancing etc. This year we had some the glow sticks and some flashing rings which (bearing in mind that the majority of people who attend the Ball are from the jewellery trade) went down an absolute storm. I had several enquiries asked where I got them from and we will certainly be ordering again this year (but it is a bit too early at the moment). Whilst writing, do you do the flashing rings in purple? We will probably have the colourless ones if you don't but our accent colour is purple this year. Regards Lynn Snead Secretary British Jewellery Giftware & Finishing Federation Benevolent Society”
“Hi The glow sticks arrived very quickly all very efficient. The products are being used tonight at the school disco and we are hoping to raise some money by selling them there for the new school library. I purchased on behalf of the Woodside association PTA for Woodside junior school, Amersham. Many thanks Jacqui”
“Hi The items arrived quickly and are fine. They are for an end of term school disco and will be sold to the children for a slight profit which in turn pays for the disco.”
“Hi, Your customer service was fantastic products were delivered within 3 days which was very fast all the children at the disco had a brillant time with them they didnt leak or break and they had a bright glow to them we raised enough money from the sale of the glow sticks to be able to buy the children some new football and cones thank you patricia hepburn chairperson for underhill junior school ptfa”
“Hi James Thank you for your email. Our PTA is the Friends of Daneshill School and we used your service back in November for our Firework Night and your products were very well received - so much so that we sold out! The entire process was really easy. It's great that the website is clear and you can see photos of what you are purchasing. The delivery was very fast and the quality was extremely good with only 4 items that didn't work. On the whole, a great experience and we will be using you again very soon. Kind regards Jane Brown”
“Hello, Customer service was excellent. The products were good. We raised some money for the school. The delivery was disastrous. The delivery company were at fault, not your company. Customer service sorted issue in a very professional manner. I purchased on behalf of Hurst Lodge School and will be purchasing more products for the winter events. Sue Carl.”
“Hi I ordered the glosticks for Ysgol Rhos Helyg PTA, the customer service was very efficient and the goods were delivered very quick after placing the order. The children enjoyed the products and it did help raise money for PTA funds at the school disco. Many Thanks Margaret - Chair PTA”
“Dear Glowsticks.co.uk In response to your request for feedback: your customer service was excellent! Your website was easy to navigate and place my order and the glowsticks arrived quicker than I anticipated, which was great. It was also helpful that they were pre-threaded. The products themselves were super, and lit up brightly when snapped, and lots of children at our annual bonfire and fireworks event had fun with them - a nice safe alternative to sparklers. They also proved a good fundraiser too - combined with the initial 10% purchase discount, we made about ”
“* How was our customer service? Very helpful - I did ring a couple of times with silly questions * Did we deliver quickly? Yes I think they came the next working day * Were the products good? Yes - lots of drunk women with glowing straws and flashing wands ( I had expected these to be bought for their children but the women had a very good time with them. * Did you raise money with the products? yes”
“If we decide to do the same next year I would certainly use you again. Regards Debbie Cancer research.”
“Hi Delivery of the product was fast and made it here in time for the event which from your point of view was at very short notice! The products themselves were very popular and contributed to making a memorable event. We were able to sell at a reasonable price and still make a profit for the Union to reinvest in welfare services. Duncan Duncan Colville University of Essex Students”
“Charity : Friends of Bourton Meadow (PTA12) We bought glowing wristbands. The arrived very quickly and were great. We gave them away this time but will buy again to make profits as the prices are so good. Website was easy to use and the discount very much appreciated. We will certainly use you again. Thanks Louise Day (Chair)”
“Great - goods arrived quickly We normally buy stuff for our School disco in oct and our Xmas Fair Products were good - sometimes spinning stuff doesn't work but I've never bothered to send it back as events are so hectic. Products are bought for Furzedown School in Tooting - PTA events Yes - we raise money by raising the prices at events Thanks”
“* How was our customer service? very happy with customer service...clarification of the new code came quickly. * Did we deliver quickly? Delivery was fast * Were the products good? As far as I am aware, my kids trialed them and were happy * Did you raise money with the products? Not much raised as the event was a washout, planning to have another event soon Youth with a Mission Scotland”
“Dear Glowsticks I recently purchased 50 glow sticks on behalf of our church, as token gifts for the dads during our Father's Day service. We wanted to send out a message of 'real men' being a steady, glowing light in the darkness; the glowsticks went down brilliantly! And we've had great feedback on their quality. Our youth pastor is now desperate to buy more for a camping event later this summer. I thought the service and speed of the delivery was exceptional - and the phone manner of girl I spoke with was great. Kate Harris, Senior Minister, C3 Church Winchcombe (Cotswold Christian Centre charity)”
“Thank you very much
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