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Product Name: ‘Spikey Jelly Ring’ & ‘Bubble Jelly Ring’ sold between 8th July 2014 and 31st December 2014

Orders placed between July 8th 2014 and 31st December 2014

Dear Customers

In response to concerns raised by Kent Trading Standards over the safety of a Spanish product that is similar to our Spikey Jelly Ring and Bubble Jelly Ring products (pictured above), The Glow Company is taking the precautionary measure of recalling a batch of the above products sold between 8th July 2014 and 31st December 2014.

Similar products have been found to easily break allowing access to the batteries within the product. If ingested by children, the batteries may pose a chemical risk.

Customers who have purchased this product are being contacted directly regarding the recall.

What to do?

If you are still in possession of these products, please contact us to arrange a free return and refund for the goods.

If you have sold these items on, we advise that you contact your customers to arrange a return of the products to you.

We have prepared Corrective Action Announcement documents, that can be displayed in retail premesis, which you may download here: in PDF format and in Office (.docx) format.

We are deeply sorry for the inconvenience this will cause. The Glow Company is dedicated to supplying the safest products available and we do appreciate your cooperation in removing these products from circulation.

Glowsticks.co.uk Wholesale Catalogue Request